To be eligible for a return, your item must be in original packaging, unused and in the same condition it was received.
After you receive and review your order you must inform us within 2 working days if the A refund cannot be issued until items are received by us in new and unworn condition. Please note that due to hygiene reasons we are unable to offer refunds or exchanges for earrings. This means that we do not offer exchanges or refunds on earrings unless sent in error by us. Shipping charges are non-refundable.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 days. Please note that it may take some time before your refund is officially posted
To return your product, you should mail it to:
SerFashion Silver, LLC
740 Orange Ave. Altamonte Springs, FL 32714
Shipping costs are non-refundable.
If you are returning an item, we recommend using USPS Recorded Mail.